No Rush Delivery, EXPRESS Delivery: Services as usual & are contactless.
EXPRESS Delivery: 3 to 5 working days.
Help & Support: Remains open - with temporarily reduced hours (Mon - Fri 9am - 4pm)
TURBO - Next Day Delivery, SATURDAY Delivery, Collect from store: Currently not available.
Live Chat: Currently not available.
As a business, TCO is the taking the spread of coronavirus (Covid-19) extremely seriously. Our priority remains the safety and wellbeing of both our people and customers.
TCO has implemented the following contingency plans to help provide continued support during these unprecedented and ever-changing times:
- To ensure the continuity of supply we have implemented a £100 minimum order value, we are now taking limited orders and despatching direct to site from selected manufacturers warehouses.
- Selected manufacturers have fully risk assessed the Covid-19 situation and have taken appropriate steps to protect their staff & the supply chain. Currently the full range of Timco and OX Tools products are available to buy and we are in the process of adding more brands.
- All deliveries will be contactless until further notice, (delivery may take slightly longer than usual as logistic companies prioritise the supply of medical items.)
- Live chat is currently not available. Please use Help & Support services should you have any queries and we will be as responsive as we can.
Please check back for regular updates as the situation develops, we hope to be back to normal service as soon as it is safe to do so.
Please stay safe at home, start doing your DIY projects, or fixing your house repair.