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Contact Us

UK based Customer Service | Mon - Fri | 9:00am - 5:00pm

We understand that you may have some questions or concerns about your order or products, and we would be delighted to assist you in any way we can. To ensure a swift and efficient response, please select the team that best matches your enquiry. Our teams are always ready to provide you with the assistance you need.

Product Enquires | help@tco.co.uk

If you have any questions about our products or need advice for a project, please contact us at help@tco.co.uk

Next Day Delivery | fastdelivery@tco.co.uk

If you require next-day delivery or weekend delivery, please contact us at fastdelivery@tco.co.uk

Trade Credit Account | TradeCreditAccount@tco.co.uk

To open a trade credit account, please contact our account team at TradeCreditAccount@tco.co.uk

Returns | returns@tco.co.uk

For any returns, exchanges, or refunds, please visit our returns page or contact us at returns@tco.co.uk

Wrong Items received | wrong-item@tco.co.uk

If you received the wrong item, please contact us immediately with your order number and the name of the item at wrong-item@tco.co.uk

Damaged Items received | damaged-items@tco.co.uk

If you have any damaged items, please contact us immediately with your order number and the name of the item at damaged-items@tco.co.uk.

General Enquiries | customerservices@tco.co.uk

If you have any questions or concerns, please do not hesitate to contact us at customerservices@tco.co.uk

Our address is TCO Direct LTD, a company registered at Unit 5 Baluniefield Industrial Estate, Balunie Drive, Dundee, DD4 8UT, Scotland, United Kingdom. Company No SC453104 | VAT No 179527169.